Frequently Asked Questions

What is this page?

We built this page to answer some common questions we get about web design and marketing. If you have any additional questions, feel free to reach out to us on the contact page.

What is your process?

We take all of our clients through the same process no matter what services they end up using because it all revolves around building a strategic plan for your business. The first step is to plan for success. This is where we discover your needs, create a roadmap, and define the scope. Second, we implement the plan. This can be in the form of a website, SEO, or other marketing. Last, we measure the results. Marketing is worthless if it isn’t monitored and adjusted. We make sure your marketing is always getting results for your business.

How long will it take to build my website?

Every website is unique to the client and the specific needs. A typical basic website can be expected to launch within 4 weeks. 

How long will my website cost?

Like with the time it takes to build a website, the cost depends on the client’s specifications and goals. Generally speaking, it is safe to start your budgeting around the $4,000 range and up for your typical business website.

Who provides the content for my website?

All of our clients approach this differently. Some provide their own content, some hire an outside copywriter and photographer, and some hire us to build content for them. All of these are great options. We would recommend a professional to take care of the content if you want to use your website to generate leads.

Do I need to buy my own domain name and hosting?

If this is something you don’t currently have in place, we can get you set up with a new domain and the best website hosting out there. 

What if I already have a domain name and hosting?

If you have a domain and hosting account, great! We can get your site set up with what you have. We will, however, do an audit of your current hosting situation. If it doesn’t meet our minimum standards, we will move your site to our preferred hosting company.

Will my website work on cell phones and tablets?

Absolutely! We build our websites to work on all devices.

Do you build ecommerce websites?

Yes, we do!

Do you provide training on how to use the website?

Yes. We train all of our clients on how to edit and maintain their websites.

What is Search Engine Optimization (SEO)?

SEO is the process of ranking your website high on the search engines, like Google and Bing. It’s all about providing relevant, well written, keyword-driven copy (words) on your website.

Can you help me with SEO?

Yes, we build our sites with basic SEO in mind and have SEO retainers available.

Can you design my logo?

Yes, we have a team of graphic designers and strategists who can help build your brand’s identity.

Can you help me with Social Media and Email Marketing?

Yes, we will create a plan that covers all marketing aspects when we begin working together. If you would like us to implement your social media and email marketing, we are capable of doing so.

Do I need a website care/maintenance plan?

In short, yes. Websites are prone to attacks and hacking. The best way to combat that is by making sure your website is backed up and updated. We take a proactive approach instead of a reactive approach with our care plans to make sure your website is safe, secure, and up to date. Read more about our care plans and see pricing on our Care Plans page.